About Charity Retail Learning™
We are proud and passionate charity retailers with an aim to provide high quality, accessible learning opportunities for the sector. Having headed up chains such as Save the Children, Cats Protection, The Children’s Society, St Gemma’s Hospice and Martin House Children’s Hospice ourselves, we understand what makes a successful charity retail operation – and it all starts with the team.
We know that finding relevant, affordable training you can trust can be almost impossible – so we created the CRL to make the process simple, reliable and affordable.
What we offer
A one stop shop of online learning opportunities, specifically designed by and for charity retailers.
Current courses cover subjects including:
- Health & Safety
- Volunteering
- Customer service
- Stock
- Charity retail essentials
- eCommerce
- Managing retail teams
- Engagement and marketing
- Wellbeing
- Digital skills
All our tutors are either charity retailers themselves, or are experts in their field and have developed their courses with guidance and support from us to ensure they meet our audience’s needs.
We work hard to keep costs low to make the courses as accessible as possible to the whole range of charity retailers – whether you have one shop or hundreds, we can provide the right course for you and your team.
About the Charity Retail Association (CRA)
The CRA is the primary membership association for charity shops in the UK.
The charity retail sector generates more than £330m surplus funds per year from more than a billion pounds of turnover, and harnesses the skills of more than 233,000 volunteers nationwide. Charity retail promotes charitable causes and an environmentally sustainable retail experience. CRA UK members run around 9000 shops between them.
What the CRA do
- Lobby on key issues including Gift Aid, waste charging and donated stock supply
- Provide a sense of community and collaboration both online and through a comprehensive schedule of events
- Promote best practice through policy guidance, mentoring and other practical resources
- Increase public support for charity retail through campaigns
- Carry out and commission research, such as market analysis and specialist reports for bench-marking and informing decision-makers, our members and the public
- Provide training and learning opportunities
To find out more please visit www.charityretail.org.uk
Charity Retail Learning is a UK Registered Learning Provider : UKPRN: 10087672
To browse at our full range of courses click here.
Get in touch to discuss your needs or to find out more.
Bespoke Training
We also work with charities of all sizes to provide bespoke, meaningful and affordable training for staff and volunteers at all levels of the retail team.
Our courses are developed in close consultation with the organisation to ensure we cover everything you need and our feedback is always highly rated.
We’ve got many years of direct charity retail experience so can always provide you with the exact learning opportunities you are looking for.
Get in touch to discuss your needs or to find out more.
