We love to help charities find their next retail superstars.

Whether you’re looking for Shop Managers, Area Managers, eCommerce Managers, specialists, Directors of Retail or any other team member – we have a great network of connections and lots of recruitment experience.

We offer a fully bespoke service, designed to meet your individual needs. From managing the whole process start to finish or supporting with key elements, we can help. 

Examples of what we can do for you:

Writing job descriptions & person specifications

Writing and placing adverts

Sharing your vacancies across our comprehensive network

Taking preliminary calls and enquiries from candidates


Creating interview tasks and questions


Induction support 

Mentoring & coaching your new team member

After many years working in the charity retail sector, we have a large and focussed network with whom to share your vacancies.

We share on LinkedIn, Twitter and Facebook, as well as adding your vacancy to our website – and you can also purchase this as a standalone offer at really competitive rates.

Whether you are looking for permanent staff or interim support, we can tap into our network to bring you the very best candidates.

In keeping with our Values of being authentic and inclusive, we will always and only share roles with a published salary. We are among the first agencies who have signed the Show The Salary Pledge to show our commitment.  

 If you want to know more, or to  discuss your recruitment plans, drop us an email:


or call us on:

Jayne: 07598 243210

Vicki: 07985 574904


Current Vacancies

Head of Retail


Job Title: Head of Retail

Reports to: Chief Executive

Contract: Full Time (negotiable)

Salary: Up to £45,000

Benefits: Generous holiday allowance, flexible working, pension

Responsible for: Senior Shop Managers (3)

Location: South West London (Head Office in SW4, but currently closed)


We have an exciting opportunity to join Wandsworth Oasis as Head of Retail. The right candidate will be a great people person, who can successfully lead and coach a growing team across south west London to consistently deliver top sales performance and to be ambassadors of this great community brand. 

This an opportunity for an innovative, experienced retailer to take the Wandsworth Oasis retail operation on a journey towards being not only ‘best loved’ charity shops in SW London, but also best performing for its cause.

This is a new position in the charity and we are excited to be supporting Wandsworth Oasis at this point in their development. 

To find out more about this role and details on how to apply please download the full pack here

The deadline for submission of details is Tuesday 10th November with interviews likely in the last 2 weeks of November.


Shop Manager - Inverness Falcon Square

Job Title: Shop Manager

Reports to: Retail Manager

Hours: 37.5 hours per week

Salary: £18,600 – £20,606

Location: Highland Hospice Shop, Falcon Square, Inverness

Closing date: 6 November 2020

Highland Hospice is looking for a full-time Shop Manager for an exciting new retail development in Falcon Square, Inverness. Applicants must have a proven track record in retail and be able to demonstrate creativity, flair and drive. Experience of team leadership is required, ideally with volunteer teams.

Printable and electronic application forms and guidance notes are available on the Vacancies home page.

The job pack for this role can be downloaded here:  Shop-Manager-Inverness-job-pack-October-2020.


Retail Committee - External Advisor

Role: Specialist Retail Advisor

Salary: Voluntary

Location: Earls Colne, Colchester, Essex

Closing date: 31/10/2020

We are looking for a high performing and experienced professional from either the charity retail sector or commercial retail to act as Retail Advisor to our Retail Committee with the possible option to become an active Trustee in the future as vacancies allow.

We are a local life-saving charity covering Essex, Hertfordshire and surrounding areas. We could not provide our 24/7 service to the communities we serve without a dedicated Trustee Board and a commitment from our entire team, who are passionate about our goals and objectives.

We currently operate a warehouse, an e-commerce team and 9 charity shops with plans to open more shops over the next 3 years. Your role would include offering advice, assistance and support to the Retail Committee in order to help develop the strategy, profitability and structure of our retail division. We are a team that likes to think innovatively and would welcome someone who can develop ideas and new ways of working. This is a very exciting time for the charity.

This very fulfilling role is unpaid and an anticipated time commitment of 3 meetings a year, plus the requirement to attend other ad hoc meetings and events as required. Retail Committee meetings will take place at regular intervals during the annual calendar at various locations in Essex/Hertfordshire or via zoom.

How to apply:

If, after reading the above this sounds like an opportunity for you then please email a CV and covering letter to caroline.beresford@ehaat.org