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We love to help charities find their next retail superstars.

Whether you’re looking for Shop Managers, Area Managers, eCommerce Managers, specialists, Directors of Retail or any other team member – we have a great network of connections and lots of recruitment experience.

We offer a fully bespoke service, designed to meet your individual needs. From managing the whole process start to finish or supporting with key elements, we can help. 

Examples of what we can do for you:

Writing job descriptions & person specifications

Writing and placing adverts

Sharing your vacancies across our comprehensive network

Taking preliminary calls and enquiries from candidates


Creating interview tasks and questions


Induction support 

Mentoring & coaching your new team member

After many years working in the charity retail sector, we have a large and focussed network with whom to share your vacancies.

We share on LinkedIn, Twitter and Facebook, as well as adding your vacancy to our website – and you can also purchase this as a standalone offer at really competitive rates.

Whether you are looking for permanent staff or interim support, we can tap into our network to bring you the very best candidates.

In keeping with our Values of being authentic and inclusive, we will always and only share roles with a published salary. We are among the first agencies who have signed the Show The Salary Pledge to show our commitment.  

 If you want to know more, or to  discuss your recruitment plans, drop us an email:

or call us on:

Jayne: 07598 243210

Vicki: 07985 574904


Current Vacancies

Head of Retail & Trading Operations

 Salary:            £38,510 – £43,956 pa

Hours:             37.5 hours per week

 Contract:        Full time, permanent

Location:         Essex

Closing date for applications:      11th December 2020 at midday

 Interview date:                               12th January 2021


An exciting opportunity has arisen to join St Francis’ team of professional retailers in this thriving multi-site charity retail business.

As the Head of Retail & Trading Operations you will need to demonstrate an outstanding track record in achieving sales and profit targets within retail management as well as experience of performance management and development of retail shop and voluntary teams.

If you have any questions about the position please contact Janice Jones, Retail Business Manager at

Please note that a basic criminal record check will be undertaken as part of our pre-employment screening for the successful candidate.

View the Job Description and Person Specification for the Head of Retail & Trading Operations position.

To apply for this vacancy please download the Application Form and Equality & Diversity Monitoring Form. Please return your application to

In the event of a high number of responses to this advert, Saint Francis Hospice reserves the right to close the vacancy early. If you do not hear from us within two weeks of the advertised closing date then please assume that you have not been successful on this occasion.

Head of Reuse Retail

 Salary:            Circa £45,000

Hours:             37.5 hours per week

 Contract:        Fixed term for 6 months with opportunity for extension

Location:         Groundwork London offices and operational sites

Closing date for applications:       10am on 30th November 2020

 Interview date:                               Week commencing 7th December 2020

Groundwork London have a fantastic opportunity for the right candidate to lead the development and launch of their brand new retail offer focused on bringing sustainability to the high street, within their established environmental and regeneration charity and with an exciting array of partners.

Groundwork London delivers highly successful reuse and upcycling projects which: divert waste and reduce CO2emissions; provide training, employment and volunteering opportunities; make accessible high quality affordable refurbished products.

Groundwork London’s 2025 Strategy has committed to grow the scale and breadth of these services through the development of reuse retail services. Central to this plan is their plan to launch their first flagship Circular Economy Department Store, a design-led approach to sustainability on the high street. These exciting retail services will operate on a commercial footing which will support the long term sustainability of our reuse and upcycling projects, and deliver surpluses enabling reinvestment in the Trust’s charitable activities.

Groundwork London is seeking a creative and innovative individual with the personal skills, vision and leadership qualities that are essential to guide this unique opportunity. You will have:

  • A strong track record in commercial retail business modelling and launch;
  • An innovative and creative outlook with a strong interest in upcycling and the Circular Economy;
  • The negotiation skills to secure the supplies of goods and bring partners on board to support these enterprises;
  • Understanding of retail marketing and be able to contribute in the creation of a strong brand;
  • The capability to build and lead teams in the design and rollout of our retail establishments;

You will work directly to the Trust’s Executive Team and with a Trust wide team of people who are passionate about the success of this exciting new venture.

Job Description

Application Form

Please send your application form and recruitment monitoring form quoting reference 728/

For further information and to discuss the role please contact Graham Parry at Groundwork London at

 Appointment to this role is subject to an enhanced Criminal Records check through the Disclosure and Barring Service (DBS).

 Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.


Retail Development Manager

Salary:             £21,892 to £24,157 per annum
Hours:             37.5 per week
Closing date:  12pm on Friday 11th December 2020
Interviews:      Friday 18th December 2020 in Aberystwyth (lockdown regulations permitting)

HAHAV is a volunteer led community service for Ceredigion, West Wales.

Their teams provide practical help, social care and friendship for people with chronic, life limiting illness and those needing end of life support.

Having had a successful volunteer-run shop in Aberystwyth for 5 years, HAHAV now wish to appoint a dynamic, self-motivated team player to work with their volunteers, growing and developing new initiatives, as well as increasing profits from the existing shop.

About the role

This is an exciting and unique opportunity in charity retail.  Much more than a standard shop manager role, this post allows you to help define the future of HAHAV retail and play a key role in building its funds and activities for the future.

Working with an incredibly dedicated and skilled volunteer team, your priorities will be:

  • Developing a retail strategy, including new initiatives and shops
  • Devising & maintaining retail policies and procedures
  • Setting up and managing an e-commerce operation for online sales
  • Marketing the shop to attract quality donations and innovative sales promotions
  • Supporting existing and recruiting new volunteers
  • Ensuring the shop is reaching its full potential and profitability

About you

You will have first class interpersonal skills and wholly respect the contribution of volunteers, as well as a good understanding of charity retail and the ability to work on your own initiative.

You will be able to work strategically as well as operationally, driving the business through planning and development as well as being hands-on in the shop when it’s needed.

This is a brilliant opportunity for a successful charity shop manager, looking to develop your skills within the sector or for someone looking to move into the sector and bringing your commercial and people skills with you.

You can download the job pack here: Retail Development Manager Recruitment Pack

You can see the Job Description and Person Specification here

To apply, please download and complete the Application Form, then return it to: –