• Call us on 07598 243210
  • hello@thecharityretailconsultancy.co.uk

Recruitment

**Scroll down for current vacancies**

We love to help charities find their next retail superstars.

Whether you’re looking for Shop Managers, Area Managers, eCommerce Managers, specialists, Directors of Retail or any other team member – we have a great network of connections and lots of recruitment experience.

We offer a fully bespoke service, designed to meet your individual needs. From managing the whole process start to finish or supporting with key elements, we can help. 

Examples of what we can do for you:

Writing job descriptions & person specifications

Writing and placing adverts

Sharing your vacancies across our comprehensive network

Taking preliminary calls and enquiries from candidates

Shortlisting

Creating interview tasks and questions

Interviewing

Induction support 

Mentoring & coaching your new team member

After many years working in the charity retail sector, we have a large and focussed network with whom to share your vacancies.

We share on LinkedIn, Twitter and Facebook, as well as adding your vacancy to our website – and you can also purchase this as a standalone offer at really competitive rates.

Whether you are looking for permanent staff or interim support, we can tap into our network to bring you the very best candidates.

In keeping with our Values of being authentic and inclusive, we will always and only share roles with a published salary. We are among the first agencies who have signed the Show The Salary Pledge to show our commitment.  

 If you want to know more, or to  discuss your recruitment plans, drop us an email:

hello@thecharityretailconsultancy.co.uk

or call us on:

Jayne: 07598 243210

Vicki: 07985 574904

 

Assistant Shop Manager

Contract: Part Time (15 hours per week)

Closing Date: 17/10/21

Each of our shops has its own unique style and you will be responsible for maintaining our high quality reputation within the local area.

You will be required to:

  • Maximise sales and profits for the shops and achieve the main objectives of the role.
  • Be responsible for maintaining and promoting the highest standard of customer care.
  • Maintain a high standard of display, presentation and cleanliness throughout the shop.
  • Recruit, supervise, train and motivate volunteers to assist in the running of the shop.
  • Meet gift aid conversion rates from people donating goods.

Person specification

  • Communicates well, both verbally and in writing
  • Shows understanding, respect and consideration for others at all times.
  • Excellent organisational skills.
  • Demonstrates a ‘can do’ approach to their work.
  • Leads by example and demonstrates a positive attitude at all times.
  • A strong team player.
  • Have a good knowledge of how to use email, word packages and the internet.

Retail management experience is essential. Good communication, customer service and admin skills are required as well as being sales motivated and having the ability to merchandise.  Experience of working within charity retail is desirable.

Additional Information

How to apply:

Click here to view the job description

For more details and how to apply, click here

 

Mobile Shop Manager

Contract: Part Time (30 hours per week – 4 days – covering Saturday & Sunday)

Closing Date: 17/10/21

We are seeking a passionate, creative and sales motivated individual to run and support our charity shops.  Each shop has its own unique style and you will be responsible for maintaining our high quality reputation covering throughout the eastern Hertfordshire area.  This position will require weekend work, flexibility and travel. A car owner/driver is required.

  • 30 hours per week working weekends 
  • This is a part time Mobile Shop Manager role covering Eastern Hertfordshire

You will be required to:

  • Meet gift aid conversion rates from people donating goods
  • Maintain a high standard of display, presentation and cleanliness throughout the shop
  • Recruit, supervise, train and motivate volunteers to assist in the running of the shop
  • Be responsible for maintaining and promoting the highest standard of customer care
  • Maximise sales and profits for the shops and achieve the main objectives of the role

Person specification:

  • Communicates well, both verbally and in writing
  • Show understanding, respect and consideration for others at all times
  • Excellent organisational skills
  • Demonstrates a ‘can do’ approach to their work
  • Leads by example and demonstrates a positive attitude at all times
  • A strong team player
  • Have a good knowledge of how to use email, word packages and the internet

Retail management experience is essential.  Good communication, customer service and admin skills are required as well as being sales motivated and having the ability to merchandise.  Experience of working within charity retail is desirable.

Additional Information

How to apply:

Click here to view the job description

For more details and how to apply, click here

 

E-Commerce Trading Assistant

Contract: 6 Months FTC (37.5 hours per week)

Closing Date: 17/10/21

As an E Commerce Trading Assistant your role will be instrumental in maximising profits for the Hospice by uploading accurate and detailed listings of donated and bought goods on our E Commerce platforms. This will be a rewarding role which will enable you to work collaboratively with other areas within Retail.

You will be required to;

  • Sort, categorise, research, price and list donated and bought goods on all of our E Commerce selling platforms (primarily on eBay)
  • Achieve or exceed targets for listings as agreed with Line Manager
  • Ensure accuracy of listings with high quality photography and detailed descriptions containing key search terms

The ideal candidate will have a;

  • Positive outlook
  • Be prepared to “muck in”
  • Be a strong team player
  • Experience in selling on online platforms is desired, but not essential

Additional Information

How to apply:

Click here to view the job description

For more details and how to apply, click here

 

E-Commerce Trading Assistant (Casual)

Contract: Casual

Closing Date: 17/10/21

As a casual E Commerce Trading Assistant your role will be instrumental in maximising profits for the Hospice by uploading accurate and detailed listings of donated and bought goods on our E Commerce platforms. This will be a rewarding role which will enable you to work collaboratively with other areas within Retail.

You will be required to;

  • Sort, categorise, research, price and list donated and bought goods on all of our E Commerce selling platforms (primarily on eBay)
  • Achieve or exceed targets for listings as agreed with Line Manager
  • Ensure accuracy of listings with high quality photography and detailed descriptions containing key search terms

The ideal candidate will have a;

  • Positive outlook
  • Be prepared to “muck in”
  • Be a strong team player
  • Experience in selling on online platforms is desired, but not essential
  • Be available & flexible for casual work

Additional Information

How to apply:

Click here to view the job description

For more details and how to apply, click here

 

E-Commerce Dispatch Assistant

Contract: 6 Months FTC (37.5 hours per week)

Closing Date: 17/10/21

This E Commerce Dispatch Assistant role will be instrumental in maximising profits for the Hospice by supporting the dispatch of donated and bought goods to our customers in a timely and efficient manner. This will be a rewarding role which will enable you to work collaboratively with the other members of the E Commerce department, as well as the rest of the Retail team within the Hospice.

You will be required to;

  • Ensure the timely, efficient and professional dispatch of all goods from various E commerce platforms
  • Check that all parcels are appropriately packaged to ensure that breakages are minimised during transit
  • Train and support Volunteers with dispatch processes to assist in the smooth running of the dispatch operation

The ideal candidate will have a;

  • Positive outlook
  • Be prepared to “muck in”
  • Be a strong team player
  • Experience in dispatch or similar environment is desired, but not essential

Additional Information

How to apply:

Click here to view the job description

For more details and how to apply, click here

 

Charity Retail Regional Coordinator

Contract: Full Time (37.5 hours per week – 5 days – Flexible working)

Basis: 3 months fixed term (October – December)

Closing Date: 21/10/21

Cards For Good Causes is the UK’s largest multi-charity retailer, selling cards and gifts on behalf of over 200 UK charities including national organisations such as Cancer Research UK, RNLI, Alzheimer’s Society, along with local charities such as Hospices, Air Ambulances and Wildlife Trusts. We have generated sales of over £50 million in the last 10 years alone

PURPOSE AND REMIT OF THE ROLE

  • To support the Sales Manager and Head of Operations in the establishment of a network of temporary Christmas shops
  • To support Shop Teams in a designated area in order to maximise sales and revenue for participating charities
  • To liaise with shop hosts in agreement and signature of a trading contract
  • To confirm arrangements for delivery of initial stock allocation and shop equipment including dates and capacity for storage
  • To support the Sales Manager in in identifying recruitment needs, in terms of paid staff and volunteers for shops and liaising with the Head of Marketing and local networks in order to initiate appropriate recruitment campaigns
  • To ensure that relevant information is centrally maintained to a timely and consistent standard
  • Work closely with the central team to ensure effective ongoing customer relationship management

SKILLS AND BEHAVIOURS

  • A self-starter who thrives on autonomy and also works well with and through others
  • Able to demonstrate and understanding of the retail sector, ideally within a charity context
  • Commercial
  • Analytical and Numerate
  • Excellent negotiation skills
  • Ability to communicate with numerous stakeholder groups
  • Can navigate through ambiguity and uncertainty
  • Responds with agility to changing consumer and partner needs to maximise all opportunities
  • Builds collaborative relationships with internal and external stakeholders built on trust and mutual respect
  • Demonstrates a passion for CFGC’s vision, mission and values
  • Thrives on challenge

EXPERIENCE

Essential:

  • Experience across customer facing environments
  • Experience of working with a variety of stakeholders at the same time
  • Experience of working under own initiative within an established commercial framework

Preferred:

  • Worked in high street retail
  • Worked within the charity sector

Additional Information

How to apply:

Any applications or questions to be directed to shop.support@cfgc.org.uk