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We love to help charities find their next retail superstars.

Whether you’re looking for Shop Managers, Area Managers, eCommerce Managers, specialists, Directors of Retail or any other team member – we have a great network of connections and lots of recruitment experience.

We offer a fully bespoke service, designed to meet your individual needs. From managing the whole process start to finish or supporting with key elements, we can help. 

Examples of what we can do for you:

Writing job descriptions & person specifications

Writing and placing adverts

Sharing your vacancies across our comprehensive network

Taking preliminary calls and enquiries from candidates


Creating interview tasks and questions


Induction support 

Mentoring & coaching your new team member

After many years working in the charity retail sector, we have a large and focussed network with whom to share your vacancies.

We share on LinkedIn, Twitter and Facebook, as well as adding your vacancy to our website. 

Whether you are looking for permanent staff or interim support, we can tap into our network to bring you the very best candidates.

In keeping with our Values of being authentic and inclusive, we will always and only share roles with a published salary. We are among the first agencies who have signed the Show The Salary Pledge to show our commitment.  

 If you want to know more, or to  discuss your recruitment plans, drop us an email:


or call us on:

Jayne: 07598 243210

Vicki: 07985 574904



Salary: Unpaid Voluntary role

Location: North London

Main duties and responsibilities:

  • To provide leadership and direction to the hospice, establish its mission, vision and values and ensure it has a clear purpose and an overall framework of policies and standards.
  • To develop overall strategies to achieve the hospice’s aims and ensure there is a clear system to delegate implementation of the strategies to the Executive Team.
  • To monitor the performance of the hospice against standards and ensure that it provides the highest quality of care, balanced with the effective, efficient, and economic use of the hospice’s resources.
  • To ensure compliance with the law and accountability to the hospice’s stakeholders.
  • To make sure that the Board itself performs effectively and contains people with the skills and experience it needs and makes plans to ensure the recruitment, induction, and development of new Trustees.
  • To take part in formulating and regularly reviewing the strategic aims of the hospice
  • With other Trustees, ensure that the policy and practices of the hospice are in keeping with its aims
  • With other Trustees to ensure that the Hospice functions within the legal and financial requirements of a charitable organisation and strives to achieve the core purpose of the hospice
  • To personally contribute specific skills and knowledge for the benefit of the hospice
  • To participate in and be collectively responsible for major policy, financial and strategic decisions
  • To promote the hospice’s vision and principles, strategy, and major policies at all times
  • Be an active member of the Trustee body in exercising its responsibilities, ensuring appropriate, efficient, and effective use of resources
  • Contribute specific skills, interests, and contacts to promote the best interests of the hospice
  • Act as a critical friend and ambassador for the hospice, promoting and safeguarding the reputation of the hospice.
  • Be present in person at meetings of the Board of Trustees at least five times a year.
  • Attend the annual Strategy Day
  • Be a member of at least one of the Sub Committees of the Board
  • Participate in some fundraising activities to support the hospice
  • Maintain good relations with the Executive Team and senior staff and provide appropriate support when required
  • Participate as part of a rotation in a programme of annual visits to clinical service areas
  • Act as a link person with one or more of the hospice’s 17 shops
  • Take part in training sessions provided for the benefit of the Trustees.
  • Occasionally present at Staff Induction Sessions
  • Take part in an annual appraisal programme with the Chair of Trustees
  • Fulfil such other duties and assignments as may be required from time to time by the Board of Trustees

How to apply:

For the full job description and to apply click here

Looking for a change?

If you want to move into, or change role within the charity retail sector, we can help. 
We can provide you with advice and guidance on your applications and connect you with appropriate vacancies.
Drop us an email at hello@thecharityretailconsultancy.co.uk to find out more

Jayne has been super helpful and engaged from the offset; offering advice and being a great sounding board helping me to decide what would be the right first move into the Charity sector. Charity retail consultancy genuinely care and that’s what makes the engagement with them so special. Both Vicki and Jayne also made sure they understood what I wanted from the next opportunity and presented me with amazing options for great charities. I’m so glad I connected with them and thoroughly recommend them.

Shivani Modha